AI News

5 Insurance Chatbot Use Cases Along the Customer Journey If expectations are not met, consumers are quick to switch to a competitor. With pricing, policies and coverage so similar, way for insurance providers to differentiate is on customer experience. Increasingly, insurance providers are investing in modern conversational artificial intelligence (AI) to scale personalized, effortless and […]

5 Insurance Chatbot Use Cases Along the Customer Journey If expectations are not met, consumers are quick to switch to a competitor. With pricing, policies and coverage so similar, way for insurance providers to differentiate is on customer experience. Increasingly, insurance providers are investing in modern conversational artificial intelligence (AI) to scale personalized, effortless and